# PagerDuty confirms the fix ran. Cleric confirms the fix worked.

> PagerDuty investigates incidents and runs approved automations within its event pipeline. Cleric investigates any production signal and verifies whether the diagnosis was correct.
>
> Markdown version of https://cleric.ai/compare/pagerduty for AI agents and LLMs. Site index: https://cleric.ai/llms.txt

PagerDuty SRE Agent responds to incidents, while Cleric also learns from incidents, alerts, tickets, and the rest of your production environment.

- Start free trial: https://cleric.ai/start
- Explore the product: https://demo.cleric.ai
- Book a demo: https://cleric.ai/demo

**Cleric is designed to work with PagerDuty.** Cleric connects to PagerDuty’s event pipeline and uses your incident data. It adds investigation that starts before your team gets paged.

## Four dimensions that matter in production

| Dimension | Cleric | PagerDuty SRE Agent |
| --- | --- | --- |
| Trigger scope | Any production signal: alerts, Jira tickets, customer escalations, Slack or Microsoft Teams threads, metric anomalies, or scheduled proactive scans. | Incidents routed through PagerDuty’s event pipeline. |
| Investigation scope | Cross-stack: cloud, code, deploys, observability tools, and team context. | Connected observability tools, knowledge bases, incident history, and runbooks. Strong within the PagerDuty incident boundary. |
| Remediation approach | Can reason about novel problems without existing runbooks. Escalates when it isn’t sure. [Learn more](https://cleric.ai/technology.md) | Runs approved automations that match known problem patterns. Humans decide for anything outside pre-approved workflows. |
| Verification | Verifies whether the diagnosis was correct and the fix resolved the root cause. [Learn more](https://cleric.ai/technology.md) | Confirms that services were restored after running an automation. |

## PagerDuty SRE Agent is an agent. Cleric is an autonomous learning system.

| Stage | What it covers | Cleric | PagerDuty SRE Agent |
| --- | --- | --- | --- |
| Orient | Learns service topology, past issues and your engineering conventions. | Autonomous, human gated | Not covered |
| Detect | Recognizes a meaningful production issue. | Autonomous | Autonomous |
| Investigate | Correlates evidence to explain what happened. | Autonomous | Manual |
| Act / escalate | Takes action or routes to the right human. | Autonomous, human gated | Autonomous, human gated |
| Verify | Checks whether the fix actually worked. | Autonomous | Not covered |
| Learn | Improves future work from resolved outcomes. | Autonomous | Manual |

## When to choose PagerDuty

PagerDuty owns incident coordination: on-call schedules, escalation policies, stakeholder notifications, status pages, post-incident reviews, and multi-team communication. If your problem is getting the right people on the call and keeping stakeholders updated, choose PagerDuty.

## Bottom line

PagerDuty’s SRE Agent responds to incidents, runs approved automations, and confirms restoration. Cleric investigates any production signal, handles novel problems, and verifies whether the diagnosis was correct.

## See how Cleric investigates your production issues

Setup takes minutes. Read-only by default. See how Cleric investigates production issues across your full stack.

- Start free trial: https://cleric.ai/start
- Explore the product: https://demo.cleric.ai
- Book a demo: https://cleric.ai/demo
- All comparisons: https://cleric.ai/compare.md
- Cleric vs AWS DevOps Agent: https://cleric.ai/compare/aws.md
- Cleric vs Azure SRE Agent: https://cleric.ai/compare/azure.md
- Cleric vs Bits AI SRE: https://cleric.ai/compare/datadog.md
- Cleric vs Grafana Assistant: https://cleric.ai/compare/grafana.md

Information about PagerDuty SRE Agent is based on publicly available data as of May 2026 and may not reflect the most current features or pricing. All third-party trademarks referenced on this page are the property of their respective owners. Cleric is not affiliated with, endorsed by, or sponsored by PagerDuty.