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Datadog investigates inside Datadog.
Cleric investigates all of production.

Bits AI helps inside Datadog telemetry, while Cleric learns from issues across your full production environment.

Four dimensions that matter in production

Investigation surface

Cleric

Observability, cloud, code, deploys, tickets, chat, and customer context.

Bits AI SRE

Metrics, logs, traces, monitors, and Datadog context.

Definition of an issue

Cleric

Can start from an alert, a Jira ticket, a customer escalation, a Slack thread, or a scheduled proactive scan.

Bits AI SRE

Usually starts from a Datadog alert or monitor.

Integrations

Cleric

No walled garden. If a system has an API or MCP server, Cleric can pull it into the investigation.

Bits AI SRE

Datadog-first, with workflow integrations like Slack, Jira, ServiceNow, and GitHub.

Compounding knowledge and accuracy

Cleric

Measured against real outcomes, with more accuracy and more autonomy over time.

Bits AI SRE

Human correction plus memory.

Bits AI SRE is an agent. Cleric is an autonomous learning system.

Stage
Cleric
Bits AI SRE

Orient

Learns service topology, past issues and your engineering conventions.

Autonomous, human gated
Not covered

Detect

Recognizes a meaningful production issue.

Autonomous
Autonomous

Investigate

Correlates evidence to explain what happened.

Autonomous
Autonomous

Act / escalate

Takes action or routes to the right human.

Autonomous, human gated
Autonomous, human gated

Verify

Checks whether the fix actually worked.

Autonomous
Not covered

Learn

Improves future work from resolved outcomes.

Autonomous
Manual

Orient

Learns service topology, past issues and your engineering conventions.

Cleric
Autonomous, human gated
Bits AI SRE
Not covered

Detect

Recognizes a meaningful production issue.

Cleric
Autonomous
Bits AI SRE
Autonomous

Investigate

Correlates evidence to explain what happened.

Cleric
Autonomous
Bits AI SRE
Autonomous

Act / escalate

Takes action or routes to the right human.

Cleric
Autonomous, human gated
Bits AI SRE
Autonomous, human gated

Verify

Checks whether the fix actually worked.

Cleric
Autonomous
Bits AI SRE
Not covered

Learn

Improves future work from resolved outcomes.

Cleric
Autonomous
Bits AI SRE
Manual

Bottom line

Bits AI is an investigation assistant inside Datadog. Cleric is a learning system for production, with broader issue intake and cross-stack investigation. That is the difference between an agent inside a tool and a system that improves across your environment.

See how Cleric investigates your production issues

Setup takes minutes. Read-only by default. See how Cleric investigates production issues across your full stack.