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PagerDuty gives you an incident agent.
Cleric gives you a learning system for production.
PagerDuty SRE Agent responds to incidents, while Cleric learns from incidents, alerts, tickets, and the rest of your production environment.
Four dimensions that matter in production
PagerDuty SRE Agent Observability, cloud, code, deploys, tickets, chat, and customer context.
Incident response plus connected context from observability, automation, and cloud tools.
Can start from an alert, a Jira ticket, a customer escalation, a Slack thread, or a scheduled proactive scan.
Strongest when there is already an incident to respond to.
No walled garden. If a system has an API or MCP server, Cleric can pull it into the investigation.
Broad integrations across observability, automation, and cloud tools, but the operating model still centers the incident loop.
Measured against real outcomes, with more accuracy and less human intervention over time.
Learns from incident history, shared memory, and approved automations.
Investigation surface
Observability, cloud, code, deploys, tickets, chat, and customer context.
PagerDuty SRE Agent Incident response plus connected context from observability, automation, and cloud tools.
Definition of an issue
Can start from an alert, a Jira ticket, a customer escalation, a Slack thread, or a scheduled proactive scan.
PagerDuty SRE Agent Strongest when there is already an incident to respond to.
Integrations
No walled garden. If a system has an API or MCP server, Cleric can pull it into the investigation.
PagerDuty SRE Agent Broad integrations across observability, automation, and cloud tools, but the operating model still centers the incident loop.
Compounding knowledge and accuracy
Measured against real outcomes, with more accuracy and less human intervention over time.
PagerDuty SRE Agent Learns from incident history, shared memory, and approved automations.
PagerDuty SRE Agent is an agent. Cleric is an autonomous learning system.
PagerDuty SRE Agent Orient
Learns service topology, past issues and your engineering conventions.
Detect
Recognizes a meaningful production issue.
Investigate
Correlates evidence to explain what happened.
Act / escalate
Takes action or routes to the right human.
Verify
Checks whether the fix actually worked.
Learn
Improves future work from resolved outcomes.
Orient
Learns service topology, past issues and your engineering conventions.
PagerDuty SRE Agent Detect
Recognizes a meaningful production issue.
PagerDuty SRE Agent Investigate
Correlates evidence to explain what happened.
PagerDuty SRE Agent Act / escalate
Takes action or routes to the right human.
PagerDuty SRE Agent Verify
Checks whether the fix actually worked.
PagerDuty SRE Agent Learn
Improves future work from resolved outcomes.
PagerDuty SRE Agent Bottom line
PagerDuty SRE Agent responds once an incident is already underway. Cleric is a learning system for production, not just an incident agent. That is the difference between improving incident response and improving how your environment gets understood over time.
See how Cleric investigates your production issues
Setup takes minutes. Read-only by default. See how Cleric investigates production issues across your full stack.